Service & Support





Education & Learning
Getting Started
Application Downloads & Instructions


    • Popular Articles

    • How to check if a video file is MP4/H264?

      ITpipes uses MP4 with an H264 codec.   To identify the video file format, a video player software is required. A good option is VLC player, link here.  To confirm the files is MP4:  1) Select the video file on your computer. 2) Right click on the ...
    • Data Migration Review Recommendations

      No one knows your data like you. This article provides recommendations on data QA/QC checks for reviewing data converted into ITpipes. ITpipes SmartTabs will be invaluable for doing QA/QC on data and we recommend attending ITpipes Web Usage training ...
    • ITpipes Web Installation Instructions

      Note: These instructions are for installing ITpipes Web on a new machine. For more information on how to update, proceed here. Installation Prerequisites/Requirements  A web server running a 64-bit edition of Windows Server 2012 or newer with IIS ...
    • ITpipes PC Hardware & CCTV Camera Requirements

      ITpipes Hardware Compatibility Current PC/computer hardware and CCTV camera hardware requirements are available on this link, by selecting Compatibility and PC requirements. If computer hardware does not meet specifications, ITpipes can not install ...
    • ITpipes Sync and ITpipes HOST User Manual

      ITpipes Sync automates the data management for inspections. This application is designed to schedule and automate the transfer of data from one ITpipes project/database to another ITpipes project/database.  Examples of this would include: From a ...