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    • Popular Articles

    • What is an ITpipes Template?

      ITpipes is configurable and provides the option for a client to define their Template. The template is used inside ITpipes for data collection and includes the “form” and "inputs to the form", with required fields, set up details and more. Many ...
    • Lucity Requirements

      This KBA has details specific for Lucity integration & this KBA has details for any AMS integration with ITpipes. If Lucity + ITpipes integration is purchased and needs set up, please download complete this worksheet. To schedule an appointment to ...
    • How to check if a video file is MP4/H264? Required for ITPipes Web Video Playback

      ITpipes Web uses MP4 with an H264 codec.   To identify the video file format, a video player software is required. A good option is VLC player, link here.  To confirm the files is MP4:  1) Select the video file on your computer. 2) Right click on the ...
    • Data Migration Review Recommendations

      No one knows your data like you. This article provides recommendations on data QA/QC checks for reviewing data converted into ITpipes. ITpipes SmartTabs will be invaluable for doing QA/QC on data and we recommend attending ITpipes Web Usage training ...
    • ITpipes PC Hardware & CCTV Camera Requirements

      ITpipes Hardware Compatibility For information regarding the hardware requirements for both PC/computer and CCTV camera, please refer to the following link and select Compatibility and PC requirements. It is important to note that if the computer ...